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Experience

Solution architecture leadership, technical strategy for global customers, and enablement that scales—turning constraints into clear decisions and teams that ship.

  • Manager, Solution Architects - Americas

    Leading SAs across the Americas; building operating rhythm—standards, enablement, templates—so the team scales with customers.

    Contentstack · Mar 2024 – Present · Tampa, FL

    • ·Aligned post-sales guidance with Customer Success so technical and architectural decisions land in key accounts.
    • ·Product use cases and demos that unblock customers and implementation partners through deployment.
    • ·Cross-team partnership (Sales, Engineering, Support) closed gaps and improved delivery outcomes.
    ContentstackHeadless CMSDXP

  • Lead Solutions Architect

    Stepped up to lead technical engagements and shape architecture decisions before moving into the Americas manager role.

    Contentstack · Feb 2023 – Mar 2024 · Tampa, FL

    • ·Post-sales guidance and client meetings drove clear technical requirements and architecture decisions.
    • ·Customer feedback and cross-team collaboration influenced product direction and delivery.

  • Solutions Architect

    Drove technical outcomes for new and existing customers; connected product and engineering to real usage.

    Contentstack · Jan 2022 – Mar 2023 · Tampa, FL

    • ·Client meetings with Customer Success led to articulated solutions and shaped technical requirements.
    • ·Field trends and product opportunities surfaced to engineering for roadmap impact.
    • ·Customers reached clear architecture and implementation decisions with guided input.

  • Technical Architect

    Simplified curriculum publication and tooling for AWS training; supported large-scale events and trainer enablement.

    Amazon Web Services (AWS) · Aug 2021 – Jan 2022 · United States

    • ·Tools implemented that simplified publication, monitoring, and maintenance of training curriculum.
    • ·Feature backlog for internal tools defined and prioritized with stakeholders across AWS.
    • ·Advance testing and escalation for re:Invent, Summits, and instructor-led labs delivered reliably.
    AWS

  • Technical Curriculum / Lab Developer

    Designed and built hands-on labs and instructional materials for digital and instructor-led AWS training.

    Amazon Web Services (AWS) · Jun 2020 – Aug 2021 · United States

    • ·Hands-on labs built for self-paced and instructor-led technical materials.
    • ·Instructional assets (digital classrooms, instructor-led content) produced and adopted.
    AWS

  • Sr. Technical Lead

    Led technical delivery and customer liaison; owned solutions design and DevOps for .NET and AWS-based systems.

    Dept Agency · Oct 2018 – Jun 2020 · Tampa, FL

    • ·Development and technical support led to owned solutions design and AWS infrastructure (EC2, ECR, ECS).
    • ·Shipped with .NET/C#, Bitbucket, TeamCity, Octopus Deploy, and Docker.
    • ·Customer-facing technical lead for service and support drove resolution and trust.
    .NETC#AWSDocker

  • Sr. Solutions Architect

    Led CMS CoE and best practices; drove architecture, PoCs, and on-site delivery for content and deployment.

    Transamerica · Jan 2015 – Oct 2018 · United States

    • ·Center of Excellence led to defined best practices for content management and deployment.
    • ·Requirements gathering, PoCs, and on-site deep dives produced coached, trained teams.
    • ·Architecture design and delivery for SDL Web solutions owned end to end.
    SDL

  • Sr. Solutions Architect

    Enabled customer success and implementation; connected business needs to architecture and delivery.

    SDL Plc · Jan 2013 – Jan 2015 · United States

    • ·Customers enabled through journey definition and implementation; demos, PoCs, and delivery owned.
    • ·On-site deep dives, architecture design, and coaching led to adopted solutions.
    • ·Business requirements aligned with solution design and training for consistent outcomes.
    SDL

  • Senior / Technical Consultant

    Delivered end-to-end CMS implementations and technical training across functional, technical, and infrastructure topics.

    SDL Plc · Mar 2009 – Jan 2013 · United States

    • ·SDL Tridion implementations delivered end to end.
    • ·Technical training (functional, technical, infrastructure) designed and run with measurable uptake.
    SDL Tridion